Skip to content

Review guidelines

What makes a helpful review, and how to report one that breaks the rules.

Updated

Good reviews are honest, specific and about your own experience.

Please don't include:

  • personal information about staff or other customers
  • abusive, discriminatory or threatening language
  • reviews of venues you haven't visited, or reviews written for payment

If you see a review that breaks these guidelines, contact us with a link to the venue and the reviewer's name.

Was this guide helpful?